Privacy policy – PHONAX SERVICES
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Privacy policy

 

Last Updated: (12/26/2025)

At Phonax Store and Phonax Services (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, or use our professional services.

I. INFORMATION WE COLLECT

I.A. Personally Identifiable Information (PII)

We may collect the following information when you interact with our website or services:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Account and order details

  • Payment information (processed securely by third-party payment providers; we do not store full payment details)

I.B. Non-Personally Identifiable Information

We may automatically collect certain technical and usage data, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Purchase behavior and product interactions

  • Approximate location data

II. HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Process and fulfill orders

  • Deliver professional services

  • Communicate regarding orders, services, or support requests

  • Improve our website, products, and services

  • Personalize user experience

  • Detect fraud and ensure platform security

  • Comply with legal and regulatory obligations

  • Send marketing or promotional communications (where permitted by law)

III. MARKETING, ANALYTICS & ADVERTISING TOOLS

We may use third-party tools and technologies, including but not limited to:

  • Website analytics tools

  • Advertising and remarketing platforms

  • Conversion tracking technologies (such as cookies or pixels)

These tools help us understand user behavior, measure advertising performance, and deliver relevant marketing content. Data collected through these tools may be subject to the privacy policies of the respective third parties.

You may manage your cookie preferences through your browser settings.

IV. DISCLOSURE OF INFORMATION

We do not sell or rent your personal information.

We may share information only in the following situations:

IV.A. Service Providers

With trusted third-party providers who assist with:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Analytics and marketing tools

These providers are contractually obligated to protect your information.

IV.B. Legal Obligations

When required to:

  • Comply with laws or regulations

  • Respond to legal requests

  • Protect our rights, property, or safety

V. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

VI. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill business purposes

  • Meet legal, accounting, or regulatory requirements

Once no longer required, data is securely deleted or anonymized.

VII. USER RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal exceptions)

  • Object to certain processing activities

  • Withdraw consent where applicable

Requests can be submitted using the contact details below.

VIII. COOKIES & SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze traffic and usage trends

  • Support marketing and advertising efforts

You may disable cookies through your browser, but some site features may not function properly.

IX. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those sites.

X. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

XI. BUSINESS TRANSFERS

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction, subject to applicable privacy protections.

XII. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

XIII. CONTACT INFORMATION

For questions, concerns, or privacy-related requests, please contact us at:

📧 contact@phonaxstore.com